{"id":7705,"date":"2022-02-24T13:04:53","date_gmt":"2022-02-24T12:04:53","guid":{"rendered":"https:\/\/ovotrack.com\/?page_id=7705"},"modified":"2025-07-02T17:28:06","modified_gmt":"2025-07-02T15:28:06","slug":"support","status":"publish","type":"page","link":"https:\/\/ovotrack.com\/es\/support\/","title":{"rendered":"Support"},"content":{"rendered":"\t\t<div id=\"pootle-page-builder\">\n\t\t\t<!----------Pootle Page Builder Inline Styles---------->\n\t\t\t<style id=\"pootle-live-editor-styles\" type=\"text\/css\" media=\"all\">\n\t\t\t\t#pgc-7705-1-0 , #pgc-7705-1-1 , #pgc-7705-1-2 { width:32.667% } .panel-grid-cell .panel { margin-bottom: 0px } @media ( max-width:780px ) { #pootle-page-builder .panel-grid-cell-container .panel-grid-cell { width:100%;flex: 1 0; } #pootle-page-builder .panel-grid-cell-container { flex-direction: column; } .panel-grid-cell:not(:last-child) { margin-bottom: 0px } .ppb-no-mobile-spacing { padding: 0 !important; margin: 0 !important; } .hide-on-mobile { display: none } br.rwd { display: block } .ppb-mobile-behaviour-2.ppb-block { margin-left:auto!important;margin-right:auto!important;margin-top:auto!important;margin-bottom:auto!important } .panel-grid { margin-left: 0 !important; margin-right: 0 !important; } .panel-grid-cell { padding: 0 !important; max-width: 100% !important; }  } \t\t\t<\/style>\n\t\t\t<div class=\"panel-grid ppb-row\" id=\"pg-7705-0\" style=\"margin-bottom: 0;\" ><div class=\"ppb-row panel-row-style panel-row-style- \" style=\"\" ><style>#pg-7705-0 .panel-grid-cell { padding: 0 0.5% 0; }<\/style><div class='panel-grid-cell-container'><div class=\"ppb-col panel-grid-cell \" id=\"pgc-7705-0-0\" ><div id=\"panel-7705-0-0-0\" class=\"ppb-block ppb-no-mobile-spacing\" style=\"\" ><p>\n\u00a0\n<\/p><h1>Support<\/h1><p>\nOvotrack has a team of experienced Customer Support Specialists in the Netherlands and the USA who provide helpdesk support. They can assist with software updates, label- , report design etc. If necessary, they are able to take over Ovotrack PC's to assist users and operators real-time, wherever they are. <br \/>We make sure our Customer Support Specialist keep their know-how updated and connected with the field by providing training and by assisting our Installation Department on location.\n<\/p><p>\nDuring office hours you can best reach our Support Specialist by dialing the Customer Support line at +31 (0) 85 236 26 01 (The Netherlands), +1(210) 686-6312 (USA) and +61 4 084 8232 (Oceania). Outside office hours you can send an e-mail to &#x73;&#x75;&#112;p&#x6f;&#x72;&#116;&#64;o&#x76;&#x6f;&#116;r&#x61;&#x63;&#107;&#46;n&#x6c;.\n<\/p><p>\n<em>When our support people want access to your PC, please use the Remote Support button below to allow us to setup a safe connection to your system. Our Customer Support Specialist can then take over your monitor, keyboard and mouse.<\/em>\n<\/p><p>\n\u00a0\n<\/p><\/div><\/div><\/div><!--.panel-grid-cell-container--><\/div><!--.panel-row-style--><\/div><!--.panel-grid--><div class=\"panel-grid ppb-row\" id=\"pg-7705-1\" style=\"margin-bottom: 0;\" ><div class=\"ppb-row panel-row-style panel-row-style- \" style=\"\" ><style>#pg-7705-1 .panel-grid-cell { padding: 0 0.5% 0; }<\/style><div class='panel-grid-cell-container'><div class=\"ppb-col panel-grid-cell \" id=\"pgc-7705-1-0\" ><div id=\"panel-7705-1-0-0\" class=\"ppb-block ppb-no-mobile-spacing\" style=\"color: #ffffff;background-color: #f69f07;border: 1px solid #bf7812;padding: 15px;margin-bottom: 15px;border-radius: 5px;\" ><p>\n<a href=\"tel:+31852362601\" data-wplink-url-error=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7800\" src=\"https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/phone-receiver-silhouette.png\" alt=\"\" width=\"92\" height=\"92\" srcset=\"https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/phone-receiver-silhouette.png 512w, https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/phone-receiver-silhouette-300x300.png 300w, https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/phone-receiver-silhouette-150x150.png 150w\" sizes=\"auto, (max-width: 92px) 100vw, 92px\" \/><\/a>\n<\/p><h3 style=\"text-align: center;\"><span style=\"color: #60646c;\"><a style=\"color: #60646c;\" href=\"tel:+31852362601\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">Call us at +31 (0) 85 236 26 01<\/span><\/a><\/span><\/h3><\/div><\/div><div class=\"ppb-col panel-grid-cell \" id=\"pgc-7705-1-1\" ><div id=\"panel-7705-1-1-0\" class=\"ppb-block ppb-no-mobile-spacing\" style=\"background-color: #ffffff;border: 1px solid #bf7812;padding: 15px;margin-bottom: 15px;border-radius: 5px;\" ><p>\n<a href=\"https:\/\/get.teamviewer.com\/rppw82f\" target=\"_blank\" rel=\"noopener\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7814\" src=\"https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/Download-icon-1.png\" alt=\"\" width=\"93\" height=\"93\" srcset=\"https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/Download-icon-1.png 175w, https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/Download-icon-1-150x150.png 150w\" sizes=\"auto, (max-width: 93px) 100vw, 93px\" \/><\/a>\n<\/p><h3 style=\"text-align: center;\"><span style=\"color: #60646c;\"><a style=\"color: #60646c;\" href=\"https:\/\/get.teamviewer.com\/rppw82f\" target=\"_blank\" rel=\"noopener\">Remote Support<\/a><\/span><\/h3><\/div><\/div><div class=\"ppb-col panel-grid-cell \" id=\"pgc-7705-1-2\" ><div id=\"panel-7705-1-2-0\" class=\"ppb-block ppb-no-mobile-spacing\" style=\"background-color: #f69f07;border: 1px solid #bf7812;padding: 15px;margin-bottom: 15px;border-radius: 5px;\" ><p>\n<a href=\"m&#97;&#105;&#x6c;&#x74;o&#58;&#115;&#x75;&#x70;&#x70;o&#114;&#116;&#x40;&#x6f;vo&#116;&#x72;&#x61;&#x63;k&#46;&#110;&#x6c;?subject=Support%20request%20via%20website&amp;body=I%20hereby%20request%20help%20from%20Ovotrack%20Support.%20My%20contact%20details%20are%20as%20follows.%0D%0A%0D%0ACompany%3A%0D%0APhone%20number%3A%0D%0AMessage%3A\" data-wplink-url-error=\"true\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-7810\" src=\"https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/mail-black-envelope-symbol.png\" alt=\"\" width=\"92\" height=\"92\" srcset=\"https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/mail-black-envelope-symbol.png 512w, https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/mail-black-envelope-symbol-300x300.png 300w, https:\/\/ovotrack.com\/wp-content\/uploads\/2022\/03\/mail-black-envelope-symbol-150x150.png 150w\" sizes=\"auto, (max-width: 92px) 100vw, 92px\" \/><\/a>\n<\/p><h3 style=\"text-align: center;\"><span style=\"color: #60646c;\"><a style=\"color: #60646c;\" href=\"mailto:s&#117;&#112;&#112;&#111;&#114;&#116;&#64;&#111;&#118;&#111;&#x74;&#x72;&#x61;&#x63;&#x6b;&#x2e;&#x6e;&#x6c;?subject=Support%20request%20via%20website&amp;body=I%20hereby%20request%20help%20from%20Ovotrack%20Support.%20My%20contact%20details%20are%20as%20follows.%0D%0A%0D%0ACompany%3A%0D%0APhone%20number%3A%0D%0AMessage%3A\" target=\"_blank\" rel=\"noopener\"><span style=\"color: #ffffff;\">Mail us at &#x73;&#x75;&#112;po&#x72;&#x74;&#64;&#111;v&#x6f;&#x74;&#114;&#97;c&#x6b;&#x2e;&#x6e;&#108;<\/span><\/a><\/span><\/h3><\/div><\/div><\/div><!--.panel-grid-cell-container--><\/div><!--.panel-row-style--><\/div><!--.panel-grid--><div class=\"panel-grid ppb-row\" id=\"pg-7705-2\" style=\"margin-bottom: 0;\" ><div class=\"ppb-row panel-row-style panel-row-style- \" style=\"\" ><style>#pg-7705-2 .panel-grid-cell { padding: 0 0.5% 0; }<\/style><div class='panel-grid-cell-container'><div class=\"ppb-col panel-grid-cell \" id=\"pgc-7705-2-0\" ><div id=\"panel-7705-2-0-0\" class=\"ppb-block ppb-no-mobile-spacing\" style=\"\" ><p>\n\u00a0\n<\/p><p>\n\u00a0\n<\/p><p>\n\u00a0\n<\/p><\/div><\/div><\/div><!--.panel-grid-cell-container--><\/div><!--.panel-row-style--><\/div><!--.panel-grid-->\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>\u00a0 Support Ovotrack has a team of experienced Customer Support Specialists in the Netherlands and the USA who provide helpdesk support. They can assist with software updates, label- , report design etc. If necessary, they are able to take over Ovotrack PC&#8217;s to assist users and operators real-time, wherever they are. We make sure our [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":5598,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7705","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/pages\/7705","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/comments?post=7705"}],"version-history":[{"count":14,"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/pages\/7705\/revisions"}],"predecessor-version":[{"id":8963,"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/pages\/7705\/revisions\/8963"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/media\/5598"}],"wp:attachment":[{"href":"https:\/\/ovotrack.com\/es\/wp-json\/wp\/v2\/media?parent=7705"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}